Full Keynote Video: Transformation & the Future of Customer Support
Last year, I delivered the opening keynote at Support World Live, the largest gathering of technology support professionals (taking place online for the first time due to the pandemic). And I’m happy to finally share the full video here. Check it out for my thoughts on exponential change, the urgency of transformation, the advantage in […]
Full Keynote Video: Digital Transformation (Oil & Gas)
It has been almost exactly one year since I last hopped a plane to present at my last physical event (a leadership conference for PepsiCo Latin America) before COVID hit the U.S. hard. But that doesn’t mean I haven’t been “on the circuit”. In fact, virtual keynotes kept me busy throughout 2020 and the first […]
AVEVA World Summit – Digital Transformation Keynote (Full Video & Slides)
Last month, I kicked off AVEVA World Summit 2017 with my ‘Digital Revolutionaries’ keynote. This one had it all: exponential change, digital disruption, technological innovations, inspiring examples, and outsized opportunities for the companies that are bold enough to truly transform. Here’s the full 45-minute video. Greg Verdino – Digital Transformation Keynote, AVEVA World Summit 2017 […]