Full Keynote Video: Transformation & the Future of Customer Support
Last year, I delivered the opening keynote at Support World Live, the largest gathering of technology support professionals (taking place online for the first time due to the pandemic). And I’m happy to finally share the full video here. Check it out for my thoughts on exponential change, the urgency of transformation, the advantage in […]
Full Keynote Video: Digital Transformation (Oil & Gas)
It has been almost exactly one year since I last hopped a plane to present at my last physical event (a leadership conference for PepsiCo Latin America) before COVID hit the U.S. hard. But that doesn’t mean I haven’t been “on the circuit”. In fact, virtual keynotes kept me busy throughout 2020 and the first […]
Greg Verdino Interview Kicks Off Fellow Digitals Web Series
Fellow Digitals — the digital workplace technology company known for solutions like the Viadesk social intranet platform and the Coursepath LMS — just launched a new online video series called Open Up Digitals. Produced in partnership with Frankwatching, a Dutch content hub for marketers, Open Up Digitals will present candid conversations with experts on digital […]
