Love Your Haters Redux (2007)

Marketing tip: love your haters

Every now and then, I stumble upon a timeless concept that remains relevant for years after I first blogged about it. The idea of loving your haters is one of those concepts. So with Valentine’s Day just around the corner and social media guru Jay Baer’s similarly themed Hug Your Haters on shelves in a […]

What’s Not to Like About Facebook’s Content Play?

By now, you’ve probably heard the news that Facebook is in talks with a select set of media companies about the possibility of publishing their original content directly inside the social network’s platform. The New York Times reported on its own involvement in these discussions (very meta), citing the allure of improved access to Facebook’s […]

Can Mass Media Companies Become Micro-Mavens?

A recent Nieman Journalism Lab post by industry analyst and Newsonomics author Ken Doctor inspired GigaOM contributor Matthew Ingram to posit that the future of mass media depends on the ability of traditional media companies to embrace the power of “small things.” Actually, it’s Doctor that makes that assertion, with Ingram expanding on Doctor’s news-centric take to […]